Privacy Policy
Last updated: October 2026
Cielito Bakery ("Cielito Bakery," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
When you place an order, request a quote, or contact us, we may collect:
- Your name
- Phone number
- Email address
- Delivery or pickup address (if applicable)
- Order details, including photos you share for custom cake design inspiration
- Messages you send us via phone, text, email, or social media
How We Use Your Information
We use the information we collect to:
- Process and fulfill your cake orders
- Provide price quotes and order confirmations
- Contact you by phone, text message, or email about your order (including pickup/delivery updates and scheduling)
- Respond to your questions and requests
- Improve our products and customer service
SMS / Text Messaging
If you provide your phone number and agree to receive text messages from Cielito Bakery, we will use it to send you order-related messages such as confirmations, price quotes, and pickup or delivery updates. Message frequency varies depending on your order. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or by telling us directly.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
How We Protect Your Information
We take reasonable measures to protect your personal information and only share it with third parties when necessary to fulfill your order (for example, a delivery service), to comply with the law, or with your consent.
Your Choices
You may ask us to update, correct, or delete your personal information at any time by contacting us using the information below.